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If you see "shertap.com" on your billing or bank statement
If you see shertap.com on your billing statement, it means you bought something from a business that uses shertap.com for payments.
It also shows up when a subscription renews or when a family member buys something from "shertap.com" or its affiliated companies.
If you still can't identify the charge
Can't find a charge that matches at shertap.com? Check if you used a different account to buy something or if a family member made a purchase at shertap.com or its affiliated companies.
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Search your email for the words "Thank you for your purchase" or "Order summary".
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Look for a receipt that matches the amount that you see on your billing or bank statement.
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On the email receipt, identify the sender of the email and check the domain's website. Example, "support@DOMAINWEBSITE.com"
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Visit the store's domain's website to see if you recognize the website.
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If you recognize the website:
- Check the top of the website and click "Contact Us"
- Go to the footer and click on "Submit a Ticket"
Contact Dip Glossy Support
If you checked the domain's website above and your emailed receipts and you're still not sure why you were charged, contact us.
WE'RE HERE TO HELP!
Submit a ticket here if you require further assistance. We will respond within 48 hours.